Banking AI Practitioner

Help every community banking employee use AI safely, confidently, and practically in daily work.

In less than two weeks, learn how to write better, summarize faster, think clearer, and avoid risky AI mistakes.

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12 modules · 395 min total · $295 per seat · $199 per seat for 10+

What you will be able to do

Choose the right prompt strategy for the job
Write safer, clearer prompts for daily banking work
Summarize banking documents responsibly
Review AI outputs for errors and unsupported claims
Avoid entering sensitive data into public tools
Use AI for communication, meetings, policy review, and productivity

Required outputs

Safe AI Use Checklist

A quick reference for what to strip, what to verify, and when to escalate.

First Prompt Template

A reusable role-based prompt pattern for weekly banking work.

Prompt Strategy Cheat Sheet

A quick guide for choosing structured, transformation, analysis, thinking, template, or sanitization prompts.

AI Output Review Worksheet

A structured review checklist for unsupported claims, missing sources, and risky language.

Red / Yellow / Green Use Card

A plain-English AI use boundary guide for regulated banking work.

AI Personal System Pack

A starter set of reusable context files for safer daily AI work.

Final practical assessment

Submit a reviewed work product package that demonstrates safe, practical AI use.

Course structure

Twelve modules grouped by pillar. Each module is roughly 20-40 minutes of learning, practice, and a single banking artifact you walk away with.

Awareness

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Module 1
AI for Your Workday
25 min
Create immediate usefulness with low-risk daily AI wins.
Includes
Emails
Summaries
Thinking support
Productivity habits
Practice
Rewrite a messy internal email so the action, owner, and deadline are clear.
Artifact
Rewritten email starter.
Banking Boundary
Use non-sensitive internal examples only. Do not paste customer or account data.
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Module 2
What AI Is and Is Not
20 min
Explain what AI is, what it is not, and why human review matters.
Includes
LLM basics
Hallucinations
Limits
Verification habits
Practice
Spot unsupported claims in an AI-generated banking answer.
Artifact
AI output review worksheet.
Banking Boundary
Treat confident AI language as a draft until facts, dates, numbers, and policy claims are verified.

Understanding

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Module 3
Prompting Fundamentals
30 min
Teach prompt strategies as tools for specific banking jobs.
Includes
Structured prompts
Transformation prompts
Analysis prompts
Thinking prompts
Template prompts
Sanitization prompts
Practice
Choose the right prompt strategy and build a role-based prompt for a recurring task.
Artifact
Prompt strategy cheat sheet.
Banking Boundary
Describe the task without exposing PII, NPI, account details, or confidential bank data.
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Module 4
Your AI Work Profile
30 min
Create the learner profile AI can reuse safely.
Includes
about-me.md
Role context
Voice profile
Do and do-not rules
Practice
Draft a safe AI work profile using placeholders.
Artifact
AI work profile.
Banking Boundary
The profile should contain work preferences and role context, not customer data or confidential records.
·
Module 5
Projects and Context
35 min
Teach reusable context for real projects.
Includes
Project briefs
Reusable context
Audience notes
Success criteria
Practice
Build a project brief AI can use repeatedly.
Artifact
Project brief template.
Banking Boundary
Project context should be sanitized and approved before reuse in any AI tool.
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Module 9
Safe AI Use in Banking
35 min
Make banking safety rules concrete and usable.
Includes
PII
NPI
SAFE rule
Red/yellow/green use
Sanitization prompts
Review prompts
Practice
Convert a risky prompt into a safe prompt.
Artifact
Safe AI use checklist.
Banking Boundary
Red-zone data and decisions require escalation and approved systems.

Creation

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Module 6
Files and Document Workflows
35 min
Show how AI can safely support file and document workflows.
Includes
Uploads
Summaries
Comparisons
Extraction
Transformation prompts
Analysis prompts
Practice
Summarize a policy or procedure using source-grounded instructions.
Artifact
Document workflow prompt.
Banking Boundary
Only use files your institution permits, and verify summaries against the source.
·
Module 7
AI Tools Landscape
35 min
Give learners a clear, non-hype view of the AI tools landscape.
Includes
ChatGPT
Claude
Copilot
Gemini
Perplexity
NotebookLM
Prompt behavior across tools
Practice
Choose the safest tool category for common banking tasks.
Artifact
Tool choice map.
Banking Boundary
Capability does not equal approval. Institution policy decides what tool can be used with what data.
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Module 8
Agents and Workflow Thinking
35 min
Introduce agents as workflow thinking, not advanced building.
Includes
What agents are
Multi-step workflows
Human checkpoints
Risk points
Practice
Map a simple AI-assisted workflow with human checkpoints.
Artifact
Workflow map.
Banking Boundary
Agents should not execute customer-impacting, credit, compliance, legal, or payment actions without approved controls.

Application

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Module 10
Role-Based Use Cases
35 min
Apply the foundations to real banking roles.
Includes
Retail
Lending
Operations
Compliance
Finance
Executive use cases
Role-specific prompt strategies
Practice
Choose a role-based use case and define the human review step.
Artifact
Role use-case card.
Banking Boundary
Role examples must preserve human review for customer-facing, credit, compliance, and operational-risk outputs.
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Module 11
Personal Prompt Library
35 min
Turn useful prompts into a reusable daily system.
Includes
Prompt library
Strategy categories
Versioning
Examples
What-not-to-paste notes
Practice
Save three reusable prompts with safety notes.
Artifact
Personal prompt library.
Banking Boundary
Saved prompts should use placeholders and safety notes instead of sensitive real data.
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Module 12
Final Practitioner Lab
45 min
Demonstrate practical, safe AI use through a final lab.
Includes
Final work product
Artifacts
Human review notes
Safe AI use pledge
Practice
Submit a final practitioner lab package.
Artifact
Final practitioner lab submission.
Banking Boundary
The final submission must show safe prompting, review, limits, and human judgment.

More certifications launching soon: AiBI-S (Specialist) and AiBI-L (Leader).